Family Medicine
Family health care for all ages, including preventative care, sick visits, and treatment of minor injuries.
Appointments and Billing
- New Patients (803) 935-8562
- Current Patients (803) 256-2286
- Fax (803) 419-8430
- Billing and Insurance (803) 791-2300
Locations
Northeast Columbia
About Palmetto Family Medicine
Our comprehensive health care is for every member of your family.
Services
- Preventative Care and Well Visits
- Same-Day Sick Appointments
- Women’s Health
- In-office Laboratory
- Minor Procedures
- On-Site X-Ray Services
- Bone Density Screenings (DEXA scans)
Advanced Cardiac Diagnostics
- EKG
Patient Reviews
Ratings and reviews are based on third-party surveys carried out by Press Ganey.
Our Doctors
Family Medicine, Sleep Medicine
Family Medicine
Family Medicine
Advanced Practice Providers
Advanced practice providers are highly trained medical professionals who help deliver patient care.
Paula Allen AGACNP-BC
Nurse Practitioner
Family Medicine
Ashlei D. Jackson FNP-C
Nurse Practitioner
Family Medicine
Prima Ray PA-C
Physician Assistant
Family Medicine
Appointments
Complete eCheck-in with MyChart.
As soon as seven days before an appointment, you can complete eCheck-in through MyChart. You can update information and electronically sign documents before your appointment to make the check-in process faster.
Arrive 15 minutes before your appointment.
Come early to update any necessary information. If you arrive more than 10 minutes after your appointment time, we may ask you to reschedule.
Let us know as soon as possible if you have to cancel.
Please do your best to cancel at least 24 hours before your appointment. If you cancel three times without advance notice, we may dismiss you from our practice.
Payment will be due at the time of your appointment.
Payment is due the day of service, including copayments, coinsurance and any other charges. If your care isn't covered by insurance, you are entitled to a 50% discount.
Please contact our billing department in Customer Service for assistance with your account at (803) 791-2300.
Prescription Refills
Call and leave a message with your name, date of birth, prescription and strength, along with your doctor’s name and your pharmacy’s name and number. Allow one to two business days for us to process the refill. We won't contact you about the request unless there is a problem.
We cannot refill some prescriptions.
You may be required to see your provider before we can refill your medication. We also do not accept refill requests from local or mail-order pharmacies—you must request these refills.
Lab/Test Results
You can receive timely notifications and view lab results from tests you’ve had done through MyChart. Test results should be available within 7 to 10 business days.
Referrals
Allow up to 7 days for your referral to go through. Once it does, our office or the specialist's office will call you with your appointment information. If you make your own appointment, please let us know as soon as possible so we can obtain any prior authorizations that may be required.
Forms
Due to the volume of forms we process, please allow up to 10 business days for us to complete them. There may also be a charge for completing your form, or your provider may require that you come in for an office visit for assistance in completing your form.
Immunization Records
Please allow up to two business days on all immunization record requests. If you must call our office for an immunization record, you may be asked to leave a message with the patient’s name, birth date, and contact phone number.
School/Work Excuses
School/work excuses will be issued at the provider’s discretion only when the patient has had an appointment.
Questions for Your Care Team
You can exchange messages with your providers and read doctor’s notes from recent visits in MyChart. Keep messages short and to the point. We will get back to you as soon as possible.
Message Your Care Team in MyChart
Emergencies
After hours there will be an on-call provider who will be available for urgent needs that cannot wait until the next business day. If an emergency occurs after hours, please have paper, pencil and pharmacy phone number available. Prescription refills will not be handled by the on-call provider nor will pain medications, controlled substances or antibiotics be prescribed to your pharmacy.
Spend Less Time Waiting
Download and fill out these patient forms before your appointment to spend less time in the waiting room.
